Operations Management

Prof. Dr. Elgar Fleisch

Our Vision

This chair of Technology Management at the Institute of Technology Management at the University of St. Gallen is a sister-chair to the Chair of Information Management at D-MTEC at ETH Zürich. Prof. Elgar Fleisch, who has a double appointment at both universities as a full professor, splits his time equally among Zürich and St. Gallen. Both chairs share the same research interest, misson, Labs and Focus Areas.



Center for Digital Health Interventions
The Center for Digital Health Interventions is a joint initiative of the Department of Management, Technology and Economics at ETH Zurich and the Institute of Technology Management at the University of St. Gallen. Our objective is to design behavior-oriented, scalable and self-improving digital health interventions (DHIs) that are more effective and cost-efficient than existing interventions. Our interdisciplinary team of computer scientists and health psychologists partners with medical experts to build and evaluate DHIs in clinical and non-clinical trials with a special focus on chronic diseases and support in the everyday life of individuals. The projects are funded by the Swiss National Science Foundation and health organizations such as Health Promotion Switzerland or the CSS health insurance.
For more information visit www.c4dhi.org.
Bosch IoT Lab
The  "Bosch Internet of Things Lab" (Bosch IoT Lab) is a joint initiative of the Bosch Group, the University of St. Gallen (HSG) and ETH Zurich. The Bosch IoT Lab investigates IoT business models and explores disruptive IoT products and services in the domains of connected mobility, energy & industry 4.0, and smart living & working. In addition, the lab investigates the digital transformation of large manufacturing companies that is driven by IoT-enabled services. Finally, the lab is exploring fundamental technologies that open up promising business opportunities. More specifically, blockchain technology, artificial intelligence and AI-based digital biomarkers are at the core of the lab activities.
For more information visit www.iot-lab.ch.
Bits to Energy Lab
The Bits to Energy Lab combines digitalization and behavioral economics to support the design of innovative products and services, new business models, and rich customer interaction. Our focus is on mass market applications in the utility, mobility, and domestic sector where more and more smart products enable companies to stay in touch with their customers and provide data that helps to better understand user behavior.
Our mission is to support companies to master their digital transformation, contribute to information systems research (data analytics and consumer behavior), and ultimately support a sustainable development of our society.
The Bits to Energy Lab has founded in 2006 by Elgar Fleisch, Friedemann Mattern, and Thorsten Staake. Since 2014, Verena Tiefenbeck leads the team at ETH Zurich and Prof. Thorsten Staake leads the team at the University of Bamberg.
For more information please see www.bitstoenergy.ch.
Auto ID Lab
Whereas the global Auto-ID Labs Network with its Labs at MIT, ETH/HSG, Keio, Cambridge, Fudan, ICU (Korea), and Adelaide, is co-chaired by Prof. Sanjay Sarma, MIT, and Prof. Elgar Fleisch, ETH/HSG, the ETH/HSG Auto-ID Lab is currently run by its Assistant Director Ass. Prof. Alexander Ilic. The St. Gallen / Zürich Auto-ID Labs research interests are centered on the Internet of Things in the retail industry, with a special focus on Radio-Frequency Identification (RFID) applications for the end-consumer, mobile phone applications, the extension of the Electronic Product Code (EPC) Architecture Framework for sensing capabilities, and technical approaches to combat counterfeiting.
For more information please see www.autoidlabs.ch and www.autoidlabs.org.
Mobi Lab

Mobiliar Analytics Lab is a joint initiative of the oldest private insurance company in Switzerland, Mobiliar and ETH Zurich (Department of Management, Technology, and Economics). The lab’s mission is to investigate the power of Big Data Analytics for the domain of insurance industry in order to adopt the existing business model to the changing market place, to simplify the business processes within the company and to provide greater value to their customers. The lab is operated under the direction of Dr. Gundula Heinatz (Mobiliar) and Dr. Irena Pletikosa Cvijikj (ETH Zurich). 
For further Information please see www.mobiliarlab.ethz.ch.


Our Team (University of St. Gallen)

Prof. Dr. Elgar Fleisch
Full Professor of Technology Management with special focus on Operations

Director Institute of Technology Management

Director Chair of Operations Management

Elisabeth Vetsch
Personal Assistant to Prof. Dr. Elgar Fleisch
Dr. Felix Wortmann
Assistant Professor for Technology Management

Office 1-207

Tobias Kowatsch
Assistant Professor of Digital Healthcare
Timo Gessmann
Director Bosch IoT Lab
Bernhard Gahr
Research Associate & PhD Candidate

Jan-Niklas Kramer
Research Associate & PhD Candidate

Kevin Koch
Research Associate & PhD Candidate

Claudio Lamprecht
Research Associate & PhD Candidate

Arne Meeuw
Research Associate & PhD Candidate

Peter Tinschert
Research Associate & PhD Candidate