Quality Control Lab Benchmarking
The QC Lab Benchmarking helps to assess your Operational Excellence (OPEX) Performance and Maturity in the Quality Control (QC) Lab. With the industry-tested holistic approach of the St.Gallen OPEX Benchmarking we ensure a meaningful assessment of your QC Lab. We refined the St. Gallen OPEX Benchmarking model to suit the requirements of the lab environment. The refinement comprises new performance categories that address the objectives within a pharmaceutical lab. Lab-specific operationalized KPIs as well as a revision of all enablers was conducted as part of the refinement. The enablers serve as an OPEX maturity assessment for the lab and help to understand performance gaps.
The benchmarking was developed in 2016 together with leading pharmaceutical companies to ensure feasibility and usefulness of the outcome. In 2018 the benchmarking database already reached more than 50 QC Labs from all around the world that can be compared.