Quality Assurance Benchmarking
The latest addition to the Operational Excellence (OPEX) benchmarking portfolio is the dedicated Quality Assurance (QA) benchmarking. The benchmarking allows a holistic performance and maturity assessment of QA systems and provides the foundation for a systematic improvement of QA processes.
The benchmarking was developed in 2022 in collaboration with leading pharmaceutical companies to ensure the relevance and applicability of the considered topic fields and questions asked. The benchmarking was finally launched in spring 2023.