Operational Excellence

Introduction
Benchmarking
Quality-Metrics
Projects
Exchange
Team

We strive to empower your organisation on its journey towards Operational Excellence. Our work bases on three pillars:

  • Research conducted on FDA research grants within their Quality Metrics Initiative
  • Benchmarking pharmaceutical, OTC and personal care manufacturing as well as Quality Control Lab operations
  • Individual projects for industry that combine applied research and data analytics with consulting expertise.
 
Find more details on all of these and examples of research and consulting projects below.
In addition to the above, we offer different formats for knowledge exchange and are happy to share our insights. Please find an outline of these formats in the "Exchange" section.
Benchmarking

Our original OPEX manufacturing benchmarking for the pharmaceutical industry was established in 2004 and is a success story since then. We have the world's largest independent database of this kind, which enables us to deliver precise and insightful comparisons. More.

 

In 2016 we launched the QC Lab benchmarking to represent more of the value chain and to support industry in their trending "Lean Labs" initiatives. It follows the same, proven approach of a holistic representation of maturity and performance. Currently, we already have a dataset of more than 50 QC labs available and therefore are able to draw meaningful conclusions. More.

 

In a joint effort with the Personal Care Products Council (PCPC), we ramp up similar programs for OTC and personal care product manufacturers. Get involved to spearhead this excellence initiative! Please contact Marten Ritz.

OPEX model_ratio
FDA Quality Metrics Research

Our team was commenced work on a FDA research grant to investigate Quality Metrics in 2016. Since then we developed a model reflecting all relevant aspects of the research frame. We analysed different interrelations and links to regulatory outcomes. Please find all details in our published reports.

PPSM
Knowledge Exchanges & Conferences

The "Operational Excellence & Quality Metrics Conference" is a one day event in which we present insights on leading and sustaining Operational Excellence. We combine research results, case studies and joint discussions to create a full day that is ideal to get you or your colleagues up to speed on Operational Excellence or to refresh yor knowledge with new updates. There are several dates annually with events happening worldwide.

 

The "Operational Excellence Research Group" consists of six to ten companies that come together for four two-day meetings per year (2 x Europe, 2 x North America). The goal is to combine detailed research result with input presentations from our participants and a focus on expert discussions. It gives you room for in-depth knowledge exchange across organisations. The meetings typically have guiding topics such as Production System, Digitalisation and Lean Labs. We take care of organising, moderating and facilitating the events.

 

Due to the high interest in excellence initiatives around QC labs and to share insights from the lab benchmarking, we inaugurated the QC Lab Operational Excellence Exchange Platform (QCex) in 2018. There are three two-day meetings annually. For the initial round, we geographically limited meeting locations to Europe. Key topics of the 2018 meetings are Performance Measurement, Work Schedule and Digitalisation.

OPEX ROAD Peking

Team

TFR
Prof. Dr. Thomas Friedli
Professor of Production Management

Director ITEM

Chair for Production Management

SKO
Stephan Köhler
Project Leader & PhD Candidate
SEI
Steffen Eich
Research Associate & PhD Candidate
Bild1
Julian Macuvele
Research Associate & PhD Candidate
buess
Paul Buess
Research Associate & PhD Candidate
MRI
Marten Ritz
Research Associate & PhD Candidate