Production Management

Prof. Thomas Friedli

Our Vision

We support industrial organizations in multiple sectors and regions in their strategic planning and implementation of improvement initiatives.
Our Production Management offers industrial organizations both industry and functional expertise, consulting and benchmarking competencies, and academic research from a single source. In close cooperation with each client, our experienced team of managers, consultants, and academics produces tangible and positive results. Find out how you can benefit most from our services.

Our focus areas

Global Production
Michael Wiech | Christoph Benninghaus | Christian Elbe | Dominik Remling | Philipp Miedler
Managing global operations is not only a matter of optimising single sites, but unlocking the potentials of a manufacturing network. Our integrated approach to configure and coordinate global operations aligns business with manufacturing strategy. We offer approaches, solutions and the latest research results to your challenges in the field of global manufacturing.
Contact: Michael Wiech
Smart Manufacturing & Services
Dr. Lukas Budde | Lorenz Stähle | Dominik Kohr | Philipp Osterrieder | Moritz Classen | Christoph Blum
Growing product commoditization, more complex customer needs and  digitalization drive manufacturing companies to increasingly shift to service-oriented business models. Our research activities and industry collaborations provide new and actionable insights on how to leverage smart services that are based on digitalized products and production processes.
Operational Excellence
Nuala Calnan, PhD | Stephan Köhler | Paul Buess | Julian Macuvele | Steffen Eich | Marten Ritz
Research and industry projects in over 10 years enabled us to build an extensive knowledge base on how to support companies on their journey to Operational Excellence. We have the world’s largest independent Operational Excellence Pharma benchmarking database. The close collaboration with our industry partners leads to customised solutions and actionable project outcomes. Join us at our workshops to get the latest insights or read about the results of our FDA Quality Metrics Research.
Swiss Manufacturing Survey
Prof. Dr. Thomas Friedli | Christoph Benninghaus | Christian Elbe | Dominik Remling

The aim of the annual survey is to present the current situation of the manufacturing industry in Switzerland in a meaningful way and to reflect a possible structural change through its long-term orientation. The focus on manufacturing companies provides new information that is sometimes insufficiently collected by other surveys. This transparency enables companies, associations, science and politics to identify and analyse developments and trends and to act accordingly..

SMS Arrow
St. Gallen Production Management Conference

Prof. Dr. Thomas Friedli | Moritz Classen | Julian Macuvele

This year's conference will focus on the question of how industrial companies can use existing production sites in high-wage countries as a long-term strategic advantage despite cost pressure. In addition to process excellence and novel management approaches, we would also like to highlight the potential of smart, digitized processes and products. "Sustaining and Restoring our Competitive Edge" is therefore the motto of this year's conference. The target group of the conference are managing directors, plant and production managers as well as managers from production-related areas of industrial companies. 

The event will take place on 23 and 24 October 2018 at the Hotel Einstein Congress in St. Gallen.




Einstein Hotel


Prof. Dr. Thomas Friedli

Steffen Eich
Research Associate

Marten Ritz
Research Associate

Stephan Köhler
Research Associate